TELZO version 2 puts call routing, holiday management, caller blocking and timed routing directly in your customers' hands — on desk phones via XML, pc browsers, and mobile. Less support load for your staff. Higher client satisfaction. Stickier accounts.
From everyday call management in Classic to advanced multi-mode features in Pro — everything in Classic and Pro tiers is live, tested, and ready to use today.
The foundation every customer needs: one-tap re-routing, scheduled switches, and caller ID management.
Clients can quickly re-route calls when a meeting pops up, or the internet is down. Switch between routing destinations in a single tap — from browser, phone, or IP phone display — without logging into the PBX.
Change call routing directly from the Yealink phone display using a native XML menu. Press the TELZO softkey, pick the routing option, and the PBX updates instantly — no browser, no portal login, no walking to a desk. The same menu also handles enable/disable and caller ID selection.
Schedule a routing switch for a future date and time. Perfect for lunch breaks, early closures, and after-hours coverage — the switch fires automatically at the scheduled moment. Upgrade to Pro for paired scheduling with automatic revert.
Office managers can manage the outbound caller ID on multiple extensions at one time. Pick the number to display, select the extensions to apply it to, and save — no need to walk to each phone or dig through the PBX portal.
Pro introduces multi-mode: a single login can combine call routing, holiday management, and call blocking on the same extension. Plus scheduling, activity logs, branding, and the Weather add-on.
Pro unifies routing, holidays, number blocking, and voicemail greeting selection under a single extension — organized in clean tabs. No more juggling a separate login for each task. Less for your users to remember, less for you to provision.
A comprehensive holiday management system. Choose from US Federal, Canadian, Christian, Jewish, and Islamic holidays, or add your own custom dates. Supports full-day and partial-day closures, and syncs directly to your PBX time frames.
End users block unwanted phone numbers directly from their Telzo page — no support ticket, no portal digging. See exactly which extensions are affected by each blocked number, and unblock with one click. Resellers control which extensions participate.
Enable or disable a rule for 1, 2, 3, or 4 hours with automatic revert at the end. Or pick an exact revert time. Need a rule to fire tomorrow morning at 8:00 and flip back at 5:00? Paired scheduling handles both ends without any manual cleanup.
Full history of every scheduling event across all your domains. Filter by event type, domain, user, or rule. Track whether actions were manual or automatic, and see scheduled, fired, cancelled, and failed events in one place — perfect for troubleshooting and auditing.
Put current conditions, a 3-day forecast, and air quality right on every desk phone display. A native XML application for Yealink and Grandstream phones — no app store, no endpoint, just a press of the softkey. Resellers configure up to five zip codes per domain and hand over a ready-to-copy provisioning snippet.
Give users the ability to select from multiple greetings on any extension — even those without endpoints attached, such as voicemail-only extensions. Managed directly from the desk phone display via the TELZO key — no portal login required.
Hand every new subscriber a printable one-page welcome kit. Their extension, login, password, and a scannable QR code for one-tap sign-in — plus a preview of their current call-routing rules and your support contact info. Generated on demand, branded with your reseller logo, delivered as a PDF.
Per-reseller pricing. Unlimited domains, unlimited extensions.
billed monthly, 12-month commitment
billed monthly, 12-month commitment
